Laserfiche WebLink
LCityof <br />Louisville <br />ECONOMIC VITALITY COMMITTEE <br />COLORADO • SINCE 1878 <br />SUBJECT: BUSINESS SATISFACTION SURVEY <br />DATE: JUNE 12, 2025 <br />PRESENTED BY: VANESSA ZARATE, CECD, ECONOMIC VITALITY MANAGER <br />SUMMARY: <br />The City of Louisville started conducting Business Satisfaction Surveys in 2018, <br />conducting the survey every two years. The last survey was conducted in 2022 and staff <br />believes staff and City Council can benefit from conducting another survey to hear from <br />our business community. <br />In past years, the satisfaction survey has been conducted through an online survey. <br />Outreach has occurred through online resources (emails, newsletters, websites, partner <br />newsletters). In addition, outreach could also occur through mailed postcards to every <br />business address, a Utility Bill insert sent out during that time frame and personal <br />outreach. <br />Economic Vitality staff is interested in hearing from the Economic Vitality Committee on <br />what types of questions they would like to see on the survey, what kind of information <br />they are interested in gathering from the business community and additional feedback <br />on a business satisfaction survey. <br />FISCAL IMPACT: <br />Fiscal impact would be determined by outreach needs. There is budget within the <br />Economic Vitality budget to send out postcards, with the bulk of the outreach being <br />conducted through various online resources. <br />RECOMMENDATION: <br />Staff recommends EVC review and provide feedback. <br />ATTACHMENT(S): <br />1. 2022 Business Satisfaction Survey <br />2. 2022 Survey Results <br />