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#¨³¸®¥,®´¨²µ¨««¤#¨³¨¹¤­3´±µ¤¸ <br />- ¸wuvw <br />CityServicesandDepartments <br />Gauging±¤²¨£¤­³² <br />perceptionsaboutthequalityofCityservicesandthejobCity <br />departmentsaredoingcanbeinvaluableforlocalgovernmentstosetbudgetprioritiesand <br />determinewhich,ifany,specificservicesanddepartmentsofferopportunitiesfor <br />improvement. <br />GeneralCityServices <br />Overall,oftheresidentswhohadanopinion,atleast60%ratedthequalityofeachtheCity <br />servicesas¤·¢¤««¤­³or¦®®£Fireservices(99%),ambulance/emergencymedical <br />services(96%),publicschools(92%)andservicestoseniors(91%)toppedthelistofservices, <br />withalargemajorityofrespondentssayingtheseserviceswere¦®®£orbetter.The <br />amountofdowntownparkingandservicestolowincomepeoplewereratedas¤·¢¤««¤­³ <br />or¦®®£byabout60%ofrespondentswithanopinion. <br />Whenaskedtorate13specificcityservices,thereweremanyservicesthatonequarteror <br />moreofresidentsdidnotknowenoughabouttoprovideanopinion:servicestolowincome <br />people(71%said£®­ <br />³ª­®¶)þbuildinginspections(59%),servicestoseniors(53%),services <br />toyouth(42%),ambulance/emergencymedicalservices(38%),fireservices(29%),bus/transit <br />services(31%),healthservices(26%)andLouisvillepublicinformationsources(24%).Forafull <br />setofresponsesincluding£®­ <br />³ª­®¶þsee AppendixA:CompleteSetofFrequencies. <br />WhencomparedtoothercommunitiesacrossthecountryandintheFrontRange, <br />,®´¨²µ¨««¤ <br />²ratingsforallCityservicesweremuchabovebothbenchmarks. <br />Table7:QualityofCityServices <br />Howdoyouratethequalityof <br />eachofthefollowingservicesinNationalFrontRange <br />Louisville?ExcellentGoodFairPoorTotalcomparisoncomparison <br />Fireservices72%27%1%0%100%MuchaboveMuchabove <br />Ambulance/emergencymedical <br />services65%31%4%1%100%MuchaboveMuchabove <br />Publicschools52%40%6%1%100%MuchaboveMuchabove <br />Servicestoseniors40%51%8%1%100%MuchaboveMuchabove <br />Healthservices34%54%11%2%100%MuchaboveMuchabove <br />Servicestoyouth33%52%14%1%100%MuchaboveMuchabove <br />Louisvillepublicinformation <br />sources24%57%17%2%100%MuchaboveMuchabove <br />Buildinginspection24%53%17%6%100%MuchaboveMuchabove <br />Landuse,planningandzoning19%53%22%6%100%MuchaboveMuchabove <br />Bus/transitservices21%49%24%5%100%MuchaboveMuchabove <br />Economicdevelopment15%54%22%9%100%MuchaboveMuchabove <br />Servicestolowincomepeople22%39%29%10%100%MuchaboveMuchabove <br />Amountofpublicparking <br />downtown14%46%31%10%100%MuchaboveMuchabove <br />wv <br />