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City of Louisville Citizen Survey <br />July 2004 <br />Table of Contents <br /> <br />Executive Summary..................................................................3 <br /> <br />Survey Background..................................................................9 <br /> <br />Survey Purpose...........................................................9 <br /> <br />Survey Administration........................................................ <br /> <br />Understanding the Results..................................................... <br /> <br />Survey Results........................................................................11 <br /> <br />Quality of Life...................................................11 <br /> <br />Community Characteristics..................................................... <br /> <br />Community Issues................................................................ <br /> <br />Evaluation of City Services.................................................... <br /> <br />City Government................................................................ <br /> <br />Community Safety.......................................................... <br /> <br />Planning and Building............................................................... <br /> <br />Public Works.....................................................47 <br /> <br />Land Management Department...................................................... <br /> <br />Recreation and Senior Services..................................................... <br /> <br />Public Library.............................................................61 <br /> <br />Information Sources............................................................... <br /> <br />Economic Development.......................................................... <br /> <br />Land Development................................................................ <br /> <br />Appendix I. Respondent Characteristics.......................................................... <br /> <br />Appendix II: Overall Performance of City Departments.............................................................77 <br /> <br />Appendix III. Survey Methodology.............................................................8 <br /> <br />Sample Selection..........................................................8 <br /> <br />Survey Administration........................................................ <br /> <br />Weighting the Data.......................................................... <br /> <br />Data Analysis....................................................78 <br /> <br />Appendix IV. Comparison of Responses by Respondent Demographics......................................80 <br /> <br />Appendix V. Complete Set of Frequencies......................................................... <br /> <br />Appendix VI. Verbatim Responses................................................................ <br /> <br />Appendix VII: Survey Instrument............................................................05 <br />Report of Results <br />2 <br />