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2016 Work Plan <br />Louisville Public Library Strategic Plan <br />3. Efficient Internal Operation <br />We take advantage of new products and training to streamline and improve staff <br />workflows. <br />3.1 Work Plan Responses <br />A. E- commerce <br />• The Library offers those with fees and delinquent <br />accounts to pay electronically, either at home or in the <br />Library. <br />B. Study Room Scheduling <br />• The Library offers patrons online scheduling of its <br />heavily used study rooms. <br />C. Streamline ordering process <br />• Using electronic access to the Library's primary vendor <br />for library materials, staff eliminates paper and <br />duplicative processes. <br />