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Administration Key Indicators <br /> City Clerk/Public Records Sub-Program <br /> Objectives <br /> Continue to convert paper records to electronic/searchable format, administration of candidate <br /> and TABOR elections. <br /> Goals <br /> Provide efficient and transparent processes for residents to access public documents. <br /> 2015 2016 2017 <br /> INDICATOR UNIT ACTUAL ESTIMATED PROJECTED <br /> Context Data and General Information <br /> Population Residents 20,047 20,100 20,200 <br /> Staffing FTEs 2.65 2.65 2.65 <br /> Total Budget(do not include debt) Annual Expenditure $324,810 $321,235 $? <br /> Expenditures/ <br /> $Per Resident $17.10 $15.98 $??? <br /> Resident <br /> Workload <br /> Public Information Requests Filled <br /> City Council Agenda Items Processed <br /> Board&Commission Applications Processed <br /> Special Event Permits Processed <br /> Open Government Trainings Offered <br /> Documents scanned into LaserFiche <br /> Efficiency <br /> Average response time to requests <br /> Number of agenda items processed Item/FTE <br /> Number of applications processed Item/FTE <br /> Number of special events permits processed Item/FTE <br /> Average open government training attendance <br /> Average processing time <br /> Effectiveness <br /> Number of complaints ??% <br /> ??% <br /> If possible, provide a measure that reflects comparison to the average of other jurisdictions in Colorado. <br /> 2 Based on the Citizen Survey results every four years.Last survey was 2012. <br /> 3 Based on evaluation cards submitted at conclusion of each program with rating on a scale of 1=Excellent,2=Good,3=Fair,4=Poor. <br /> 11 <br />