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Pr/ <br /> City of Louisville Citizen Survey <br /> August 2008 <br /> Contents .441 <br /> Executive Summary 1 <br /> Survey Background 5 <br /> Survey Results 8 <br /> Quality of Life and Community 8 <br /> Quality of Life 8 <br /> Community Characteristics 10 <br /> Safety in Louisville 13 <br /> City Services and Departments 16 <br /> General City Services 16 <br /> City Administration 18 <br /> Public Safety 20 <br /> Planning and Building 23 <br /> Parks and Recreation 25 <br /> Public Library ....... ... .. 28 <br /> Public Works..... .. .. ... 30 <br /> Overall Quality of City Services ... 32 <br /> City Employees 33 <br /> City's Character 35 <br /> Shopping in Louisville 37 <br /> Policy Topics 39 <br /> Importance of Potential Projects 43 <br /> Information Sources 46 <br /> Appendix A: Respondent Characteristics 49 <br /> Appendix B: Complete Set of Frequencies 51 <br /> Appendix C: Comparison of Responses by Respondent Demographics 64 <br /> Appendix D: Survey Methodology 67 <br /> Appendix E: Comparison of Question Characteristics by Year 70 <br /> Appendix F: Jurisdictions Included in Benchmark Comparisons 83 <br /> Appendix G: Survey Instrument 87 <br /> a) <br /> a) <br /> U <br /> L <br /> V <br /> R <br /> a) <br /> a) <br /> V <br /> i4 <br /> O <br /> Z <br /> co <br /> O � <br /> Report of Results <br />