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City of Louisville Citizen Survey August 2008 Public Safety A majority of survey respondents reported that the various aspects of Public Safety included on the survey were "excellent" or"good."All of the aspects of Public Safety that could be compared with national and Front Range normative data showed Louisville once again exceeding its peers. Louisville Public Safety ratings were similar to 2004,with traffic regulation enforcement being seen even more positively in 2008 than it had in 2004. Most respondents felt that the level of most aspects of traffic enforcement was "about right." Planning and Building More than half of respondents thought that Louisville's building and planning processes and the overall performance of the Building Safety Division and the Planning Department were at least "good."About one-quarter of respondents rated the Planning and Building services and departments as "fair."The only comparison that was available in this topic area was for the overall performance of the Planning Department,which showed Louisville as ranking above the national benchmark. Parks and Recreation When asked to rate various aspects of Parks and Recreation in Louisville, two-thirds or more of respondents who had an opinion gave a"good"or better rating to each of the 14 services listed on the survey.Two out of five respondents who had an opinion rated trail system maintenance and parks,paths, fields and playgrounds as "excellent."Ten of the Parks and Recreation questions could be compared to the national benchmark. Louisville was above the benchmark for all of these, except the golf course,which received a rating similar to the national benchmark.Three comparisons were , available for the Front Range:Trail maintenance, recreation center maintenance and performance. In all,Louisville compared favorably. Public Library Since the 2004 survey,a new library was built in Louisville. Nine out of 10 respondents thought highly of the facility and services the library provides,rating each as "good" or better.Louisville rated higher,in fact, than its counterparts across the nation and Front Range,where comparisons were available. Not surprisingly, all library ratings were higher than those given for the library in 2004. Public Works Two-thirds or more of respondents felt that Louisville's water, sidewalks and streets as well as the overall performance of Public Works was "good"or better. Snow removal was rated the lowest among this category of services and characteristics,but still received a"good" or better rating from 6 in 10 respondents. Of those questions that could be compared to national and Front Range benchmark data, snow removal was the only one below the national norm.It ranked above the Y Front Range benchmark,however,where lower ratings for snow removal were received in surveys u administered in other jurisdictions during the last year,probably attributable to the winter blizzard 5 that paralyzed much of the Front Range in 2007. The only Public Works ratings that had decreased since 2004 were street sweeping and snow removal. co Report of Results 3