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Cityot <br />Louisville <br />COLORADO • SINCE 1878 <br />CITY COUNCIL COMMUNICATION <br />AGENDA ITEM 11 <br />SUBJECT: <br />DATE: <br />STATUS UPDATE ON PROGRAM KEY INDICATORS <br />JULY 22, 2016 <br />PRESENTED BY: MALCOLM FLEMING, CITY MANAGER <br />PHILLIP PAPPAS, SUMMER INTERN <br />SUMMARY: <br />Staff is working with the Finance Committee to refine the Key Indicators for all Programs <br />and Sub - Programs. To date the Finance Committee has met and discussed this issue <br />on February 19th, March 4th, April 1St, April 15th and May 10th. Based on Committee <br />Member's comments, staff is working on Key Indicators for each of the 43 Sub - Program <br />areas with the following elements: <br />• Goals and Objectives that clearly reflect what is intended to be achieved through all <br />Sub - Program related activities. <br />• Context Data and General Information (Population and /or Businesses Served, <br />Staffing, Budget, Dollars spent per Resident and similar data) for comparison <br />purposes <br />• Workload measures that reflect the quantity or volume of products, services or effort <br />involved <br />• Efficiency measures that reflect the resources used to accomplish a measureable <br />outcome; the level of productivity and /or cost per unit of output. <br />• Effectiveness measures that indicate how well a program is accomplishing the <br />stated goals and objectives. They often measure the results, accomplishments, or <br />quality of the products or services provided. Effectiveness measures are commonly <br />referred ness. <br />The Key Indicators are a work in progress. To date staff has focused on satisfying the <br />Committee's expectations for general approach, formatting, structure and level of detail <br />on the Key Indicators for a few Sub - Program areas so those examples can be efficiently <br />used as templates for all other Sub - Programs. In this meeting staff asks for the <br />Committee's evaluation and direction on the Key Indicators for the following Sub - <br />Programs: <br />Cultural Services Program <br />• Library Services <br />• Museum Services <br />• Cultural Arts and Special Events <br />Administration and Support Services Program <br />• Human Resources <br />Economic Prosperity Program <br />• Business Retention and Development <br />FINANCE COMMITTEE COMMUNICATION <br />2 <br />