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Cultural Services Program Key Indicators <br />Library Services Sub - Program <br />Goals <br />Provide services, facilities and activities that inform, involve, engage and inspire the community <br />and preserve the community heritage. <br />Objectives <br />Provide information and access to technology to all members of the community, with assistance <br />from an approachable, knowledgeable staff. Foster lifelong learning by delivering wide - ranging, <br />hands -on learning activities and programs to all ages. Practice and reinforce the skills needed for <br />reading readiness with young children so that they are poised to be successful learners when <br />they enter school. <br />INDICATOR <br />UNIT <br />2015 <br />ACTUAL <br />2016 <br />ESTIMATED <br />2017 <br />PROJECTED <br />Context Data and General Information <br />Resident population of Louisville and Superior <br />Residents <br />32,904 <br />33,000 <br />33,000 <br />Staffing <br />FTEs <br />19.8 <br />20.6 <br />20.6 <br />Total Budget <br />Annual Exp. <br />$1,694,250 <br />$1,759,090 <br />$1,828,379 <br />$ Per Resident <br />Exp./ Resident <br />$51.49 <br />$53.31 <br />$55.41 <br />Workload <br />Check -outs and renewals <br />Items <br />494,889 <br />490,000 <br />485,000 <br />Library Card Holders <br />Resident Library <br />Card Holders <br />17,931 <br />18,150 <br />18,150 <br />Programs for Adults, Teens, and Children <br /># of Programs <br />818 <br />820 <br />820 <br />Programs for Adults, Teens, and Children <br />Attendance <br />21,473 <br />22,000 <br />22,500 <br />WiFi Users <br />Total Users <br />15,688 <br />16,500 <br />17,000 <br />Visitors <br />Annual <br />249,421 <br />230,000 <br />230,000 <br />Average /Day <br />693 <br />639 <br />639 <br />Efficiency <br />Check -outs per FTE 1 <br />Items /FTE <br />25,007 <br />23,786 <br />23,544 <br />Ave. Youth Reading program attendance (age <br />11 and under) <br />Attendance / <br />Program <br />1558 <br />1740 <br />1780 <br />Ave Hrs/Week when number of Wireless Users <br />exceeds 80% of available seating <br />Hrs/Wk above <br />80% of Capacity <br />No Data <br />? <br />? <br />Ave Hrs /Day Study Room use exceeds 80% of <br />total Rooms <br />Hrs above 80% <br />Use <br />No Data <br />? <br />? <br />Ave time from check -in to re- shelving items <br />Hours <br />16 <br />16 <br />16 <br />Ave days from receipt to shelve new items <br />Days <br />No Data <br />? <br />? <br />Effectiveness <br />Overall Performance Rating on Citizen Survey <br />% Excellent or <br />Good <br />No Data <br />96% <br />Respondents rating Library "Essential" or <br />Important <br />% Essential or <br />Important <br />No Data <br />86% <br />Average overall rating of programs <br />Rating on scale <br />of 1 to 4 <br />No Data <br />? <br />% of population who have a library card <br />1 <br />For comparison purposes, the Statewide average is 16,667 <br />2 Based on the 2016 Citizen Survey results. <br />3 Based on evaluation cards submitted at conclusion of each program with rating on a scale of 1= Excellent, 2 =Good, 3 =Fair, 4 =Poor. <br />6 <br />