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Goals <br />Transportation Program Key Indicators <br />Snow & Ice Removal Sub -Program <br />A safe well-maintained, effective and efficient multi -modal transportation system at a <br />reasonable cost. <br />Objectives <br />Safe traveling conditions for pedestrians and motorists; cost effective snow and ice <br />control services; reduce economic losses to the City and to businesses that result from <br />employees being unable to get to work; assist Police, Fire and Emergency Medical <br />Services in fulfilling their duties; safe, passable streets, school bus routes and hard <br />surface trails; safe access to City facilities; and snow cleared within 24 hours from <br />sidewalks that are the City's responsibility. <br />INDICATOR <br />UNIT <br />2015 <br />ACTUAL <br />2016 <br />ESTIMATED <br />2017 <br />PROJECTED <br />Context Data and General Information <br />Population <br />Residents <br />20,047 <br />20,100 <br />20,100 <br />$ Per Resident <br />Expenditures/ <br />Resident <br />$??? <br />$??? <br />$??? <br />Workload <br />Miles of Streets Plowed <br />Lane Miles <br />City Facilities Shoveled <br />Square Yards <br />Miles of Sidewalks and Trails Plowed <br />Miles <br />Deicer Used <br />Tons <br />Category II to IV snow events' <br />Events/Yr <br />Efficiency <br />Average cost per Category!! event <br />$ <br />Average cost per Category III event <br />$ <br />Average cost per Category IV event <br />$ <br />Ave time2 to resolve Category II events <br />Nearest 1/2 Hr <br />Ave time2 to resolve Category III events <br />Nearest % Hr <br />Ave time2 to resolve Category IV events <br />Nearest % Hr <br />Effectiveness <br />Reported accidents <br />Filed PD Report <br />Facility closures/delayed open due to snow <br />Closures/Delays <br />Overall Performance Rating on Citizen <br />Survey 3(Snow Removal/Street Sanding) <br />% Excellent or <br />Good1 <br />50 % <br />??% <br />Category 11=2' to 6"; Category 111= 6" to 12"; Category IV= over 12" <br />2 Time from first plow out to all plows back <br />3 Based on the 2016 Citizen Survey results. <br />