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Goals <br />Utilities Program Key Indicators <br />Solid Waste, Recycling, and Composting Sub -Program <br />Ensure safe, reliable, great tasting water; properly treated wastewater; effective <br />stormwater control; successfully managed solid waste; and competitive prices for all <br />services. <br />Objectives <br />Provide a cost effective curbside weekly trash pickup and bi-weekly recycling and <br />compost pickup that delivers customer satisfaction and a reasonable diversion rate. <br />INDICATOR <br />UNIT <br />2015 <br />ACTUAL <br />2016 <br />ESTIMATED <br />2017 <br />PROJECTED <br />Context Data and General Information <br />Population <br />Residents <br />20,047 <br />20,100 <br />20,100 <br />$ Per Resident <br />Exp./ Resident <br />$??? <br />$??? <br />$??? <br />Workload <br />Total Households Served <br />Units <br />Weekly Trash Service Customers <br />Units <br />Bi- weekly Recycling Service Customers <br />Units <br />Bi- weekly Composting Service Customers <br />Units <br />Service Billing Recipients <br />Units <br />Efficiency <br />Total expenditures per ton of material <br />$/ton <br />Average monthly billing cost/account <br />$ <br />Effectiveness <br />% of Waste Diverted from Landfill <br />Solid Waste Tonnage/Resident <br />Tons/Capita <br />Recyclables Tonnage/Resident <br />Tons/Capita <br />Compostable Materials Tonnage/Resident <br />Tons/Capita <br />Overall Performance Rating on Citizen <br />Survey 1(Quality of Louisville Water) <br />% Excellent or <br />Good <br />Monthly bill for small container choice2 <br />$/Mo <br />Monthly bill for midsize container choice2 <br />$/Mo <br />Monthly bill for large container choice2 <br />$/Mo <br />1 Based on survey of customers. The 2016 Citizen Survey did not cover this service. <br />2 Small=32/32/32 for Trash, Recycling and Compost, Midsize=32/64/64, Large=96/96/32 <br />