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Administration & Support Services Program Key Indicators <br />Facilities Maintenance Sub -Program <br />Goals <br />Ensure inclusive, responsive, transparent, friendly, fiscally responsible, effective and <br />efficient governance, administration, and support. <br />Objectives <br />Provide safe, clean, and well maintained buildings in a cost effective manner. Prioritize <br />preventative maintenance to ensure facilities are operating efficiently reducing <br />unnecessary energy usage. <br />INDICATOR <br />UNIT <br />2015 <br />ACTUAL <br />2016 <br />ESTIMATED <br />2017 <br />PROJECTED <br />Context Data and General Information <br />Population <br />Residents <br />20,047 <br />20,100 <br />20,100 <br />$ Per Resident <br />Exp./ <br />Resident <br />$??? <br />$??? <br />$??? <br />Workload <br />Gross SF of Buildings <br />GSF <br />Emergency Maintenance <br />Items <br />Efficiency <br />Expenditures per/Gross SF <br />$/GSF <br />New Metric <br />Custodial Expenditures per/GSF <br />$/GSF <br />New Metric <br />Work Orders per FTE <br />WO/FTE <br />New Metric <br />GSF/FTE Maintenance Staffing <br />GSF/FTE <br />$/Custodial GSF <br />$/GSF <br />Building Energy Efficiency Ratings <br />Ratings <br />New Metric <br />FTE Hours by Building/Program <br />Hours <br />New Metric <br />FTE Hours by Category <br />Hours <br />New Metric <br />Planned Maintenance Completed per FTE <br />Items <br />New Metric <br />Effectiveness <br />Work Order Satisfaction Rating' <br />Rating <br />New Metric <br />Overall Facilities Condition Index <br />Index <br />New Metric <br />Average Building Lifespan <br />Years <br />New Metric <br />1 <br />Based on an annual electronic survey of City employees. <br />