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City of Louisville Citizen Survey <br />August 2008 <br />Contents <br />Executive Summary ............................................................................................................1 <br />Survey Background .......................................................................................................... .. 5 <br />Survey Results .................................................................................................................. ..8 <br />Quality of Life and Community ................................................................................................. .. 8 <br />Quality of Life ..................................................................................................................................... ...8 <br />Community Characteristics .................................................................................................................. .10 <br />Safety in Louisville ............................................................................................................................... .13 <br />City Services and Departments ................................................................................................. 16 <br />General City Services .......................................................................................................................... .16 <br />City Administration .............................................................................................................................. .18 <br />Public Safety ....................................................................................................................................... .20 <br />Planning and Building ......................................................................................................................... .23 <br />Parks and Recreation ........................................................................................................................... .25 <br />Public Library ...................................................................................................................................... .28 <br />Public Works ....................................................................................................................................... .30 <br />Overall Quality of City Services ........................................................................................................... .32 <br />City Employees ........................................................................................................................ 33 <br />City's Character ....................................................................................................................... 35 <br />Shopping in Louisville ......................................................................................................................... .37 <br />Policy Topics ........................................................................................................................... 39 <br />Importance of Potential Projects .......................................................................................................... .43 <br />Information Sources ................................................................................................................. 46 <br />Appendix A: Respondent Characteristics ......................................................................... 49 <br />Appendix B: Complete Set of Frequencies ....................................................................... 51 <br />Appendix C: Comparison of Responses by Respondent Demographics ........................... 64 <br />Appendix D: Survey Methodology ................................................................................... 67 <br />Appendix E: Comparison of Question Characteristics by Year ........................................ 70 <br />Appendix F: Jurisdictions Included in Benchmark Comparisons ...................................... 83 <br />Appendix G: Survey Instrument ....................................................................................... 87 " <br />C <br /> C <br /> U <br /> t <br />U <br /> <br /> <br /> C <br />O <br />. <br /> ~ <br />Z <br /> 0 <br />0 <br /> N <br />O <br />Report of Results <br />