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City of Louisville Citizen Su <br />August 2008 <br />Public Safety <br />A majority of survey respondents reported that the various aspects of Public Safety included on the <br />survey were "excellent" or "good." All of the aspects of Public Safety that could be compared with <br />national and Front Range normative data showed Louisville once again exceeding its peers. <br />Louisville Public Safety ratings were similar to 2004, with traffic regulation enforcement being seen <br />even more positively in 2008 than it had in 2004. Most respondents felt that the level of most <br />aspects of traffic enforcement was "about right." <br />Planning and Building <br />More than half of respondents thought that Louisville's building and planning processes and the <br />overall performance of the Building Safety Division and the Planning Department were at least <br />"good." About one-quarter of respondents rated the Planning and Building services and <br />departments as "fair." The only comparison ghat was available in this topic area was for the overall <br />performance of the Planning Department, which showed Louisville as ranking above the national <br />benchmark. <br />Parks and Recreation <br />When asked to rate various aspects of Parks and Recreation in Louisville, two-thirds or more of <br />respondents who had an opinion gave a "good" or better rating to each of the 14 services listed on <br />the survey. Two out of five respondents who had an opinion rated trail system maintenance and <br />parks, paths, fields and playgrounds as "excellent." Ten of the Parks and Recreation questions could <br />be compared to the national benchmark. Louisville was above the benchmark for all of these, except <br />the golf course, which received a rating similar to the national benchmark. Three comparisons were <br />available for the Front Range: Trail maintenance, recreation center maintenance and performance. <br />In all, Louisville compared favorably. <br />Public Library <br />Since the 2004 survey, a new library was built. in Louisville. Nine out of 10 respondents thought <br />highly of the facility and services the library provides, rating each as "good" or better. Louisville <br />rated higher, in fact, than its counterparts across the nation and Front Range, where comparisons <br />were available. Not surprisingly, all library ratings were higher than those given for the library in <br />2004. <br />Public Works <br />Two-thirds or more of respondents felt that ]Louisville's water, sidewalks and streets as well as the <br />overall performance of Public Works was "good" or better. Snow removal was rated the lowest <br />among this category of services and characteristics, but still received a "good" or better rating from <br />6 in 10 respondents. Of those questions that could be compared to national and Front Range <br />benchmark data, snow removal was the only one below the national norm. It ranked above the y <br />Front Range benchmark, however, where lower ratings for snow removal were received in surveys <br />administered in other jurisdictions during the last year, probably attributable to the winter blizzard <br />that paralyzed much of the Front Range in 2007. The only Public Works ratings that had decreased ~ <br />since 2004 were street sweeping and snow removal. ~ <br /> 0 <br />. <br /> ~ <br />Z <br /> 0 <br />0 <br />N <br /> O <br />Report of Results <br />3 <br />