Laserfiche WebLink
City of Louisville <br />Focus Group Project — New City Manager Search - August 2017 <br />teamwork to prevent siloes was discussed as well. <br />• The ability to balance the needs of divergent groups and constituents is critical. <br />• Strong leadership skills came across in all groups. <br />• Exceptional customer service orientation was also discussed by the external groups. High <br />responsiveness to citizens and caring about the residents is deemed very important. <br />Caring is also demonstrated by a leader who participates in community activities and is <br />visible. One participant said a City Manager needs "bone deep commitment to public <br />service. Always asking self, 'how can I help the citizen?"' Another said, "be the champion <br />of the City." <br />• Several residents and board members discussed the need for a manager to have clear <br />budgeting and fiscal analytical skills. <br />7 <br />