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1/3,/84 Page -11 - <br />Councilwoman Morris Stated that in their meeting with Scripps/ <br />90 Day Grace Period How<~rd two weeks ago a 90 day introductory <br />on Package Premium Services period was discussed relative to changing <br />service, deciding what kind of service was <br />wanted, etc. free of charge. This evening <br />2 weeks was the time stated and she felt <br />there was a definite lack of communication. <br />Wished to have more reasoning behind the <br />specific increases, why they are happening <br />as quickly as they are, the difference in <br />pricing for Lafayette and Louisville. <br />Mr. Ferguson stated that Councilwoman Morris <br />was correct and they would honor the 90 day <br />gra~~e period as far as the packages were con- <br />cerned and that would be starting as of 1/4/84. <br />The service chance policy will be implemented <br />90 days from January 4, 1984. <br />Service to Westfield and Councilwoman Morris stated that Wesfield and <br />Saratoga Saratoga were to receive service now. <br />(Dagenois stated that they would be on line <br />in the next week or so). Councilwoman Morris <br />wished verification that the 90 day grace per- <br />iod for them would be from the time of installa- <br />tion. <br />Mr. Ferguson .stated that they are not trying to <br />implement and .make profit on service changes <br />and had no intention of charging $10.00 for <br />adding a service if its 50, or 89 days from now. <br />Councilwoman Morris reiterated that she <br />wished more specifics - exact dates for waiv- <br />ing the service fees for add-ons as well as <br />the free remote control device. <br />Mr. Ferguson stated that 90 days would be the <br />absolute minimum free of charge; they will <br />be able to up, down, laterally change. As <br />soon as it is turned on tomorrow they can view <br />all. of the new services, then if they decide <br />to take 5 of the 7 premium services or what- <br />ever, then in the next month to drop them, <br />this could be done without charge. Scripps/ <br />Howard reserves the right to extend that time. <br />Package Pricing Mr. Ferguson stated that the package pricing <br />woL~ld explained to everyone person to person. <br />He then distributed a few copies of the channel <br />line-up. He then read the basic services that <br />were available to everyone for $7.50 per month. <br />Mr.. Ferguson also distributed booklets of the <br />program schedule listing the new channels. <br />