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HEATHER A. BALSER <br />PROFESSIONAL PROFILE: A results driven professional with 15+ years of executive leadership <br />experience including operations, finance and budgeting, communications, planning and <br />transportation. Strong commitment to public service and superb customer service skills. <br />Participatory leadership style with excellent interpersonal, verbal, written and analytic skills. <br />AREAS OF EXPERTISE <br />*Leadership and Team Building *Resource Development/Funding <br />*Strategic Planning *Internal and External Collaboration <br />*Project Development and Management *Policy Analysis <br />CITY OF LOUISVILLE, CO <br />July 2017 — Present <br />2009 — 2017 <br />2007 — 2008 <br />2006 — 2007 <br />2002 — 2006 <br />1999 — 2002 <br />1997 — 1999 <br />INTERIM CITY MANAGER <br />DEPUTY CITY MANAGER <br />ASSISTANT CITY MANAGER <br />INTERIM CITY MANAGER <br />ASSISTANT CITY MANAGER FOR GOV. RELATIONS <br />ASSISTANT TO THE CITY ADMINISTRATOR <br />MANAGEMENT ASSISTANT <br />City of Louisville, CO population 20,000, placed 1st in Money Magazine's top 100 towns in 2009 <br />and 2011, ranked in the Top 5 for over 10 years; #1 in "Best place in America to Raise Your <br />Family: The Top 100 Affordable Communities in the US" (Frommer's, 2006) <br />Interim City Manager responsible for implementation of policy established by City Council and <br />leadership and management of the city organization. Oversee Public Works, Police, Planning and <br />Building, Parks and Recreation, Finance, Economic Development, Human Resources, IT, City Clerk <br />and Library and Museum Services. <br />RESPONSIBILITIES/ACCOMPLISHMENTS <br />City Management <br />Seamless organizational transition after departure of 10—year City Manager. <br />Enhanced communications and responsiveness since July 2017. <br />Engage with active Louisville citizenry, residents and businesses. <br />Led budget analysis and preparation for 2018 after departure of City Manager. <br />Provide options/solutions to address $3 Million Recreation/Senior Center expansion shortfall. <br />Engagement with potential Phillips 66 buyer and communications firm/CRL since July 2017. <br />Oversee eight City Departments with approximately 185 full time and 265 part time/seasonal <br />employees. <br />Liaison to City Council, city staff and other governmental agencies. <br />Lead the biennial budget process and coordinate the City Council Goal Setting Retreat. <br />Pursue external funding sources to achieve City goals including USDOT, EPA, CDOT, RTD, <br />DRCOG, DOLA and Boulder County. Recent funding obtained: <br />Page 1 <br />