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Dateg/mac <br />LOUISVILLE MUNICIPAL COURT - CUSTOMER SURVEY <br />Your responses to these questions will assist us in improving our customer service in the Louisville Municipal <br />Court. All responses are voluntary and confidential, so it is requested that you not include your name unless you <br />would like us to contact you. <br />1. What is your gender? Male Female <br />2. What is your age? <br />3. What was your business with the Court today? (Please check one) <br />Paying a ticket ❑ Defendant in a case <br />❑ Attorney ❑ Police officer <br />❑ Witness <br />❑ Juror <br />Other <br />Please rate your experience in each of the areas below on a scale of 1 (poor) to 4 (excellent). <br />COURT CLERK <br />4. Was courteous 1 2 3 K N/A <br />5. Answered my questions 1 2 3 ® N/A <br />6. Took time to explain things 1 2 3 47 N/A <br />7. Presented professional demeanor 1 2 3 CV N/A <br />PROSECUTOR <br />8. Was courteous 1 2 3 4 <br />9. Answered my questions 1 2 3 4 <br />10. Took time to explain things 1 2 3 4 <br />11. Presented professional demeanor 1 2 3 4 KOk <br />JUDGE <br />12. Courteous to those in the courtroom <br />13. Answered my questions <br />14. Took time to explain things 1 2 3 'Q N/A <br />15. Presented professional demeanor 1 2 3 <br />(...4--j <br />N/A <br />GENERAL EXPERIENCE <br />16. Time to complete business 1 2 3 N/A <br />17. Overall experience 1 2 3 N/A <br />18. Opportunity to present information 1 2 3((f 4� N/A <br />19. Suggestions or comments about our court services that you think were well done or need improvement <br />/9 <br />1 2 3 �4 N/A <br />1 2 3 O4 N/A <br />2t1 if you to be = = -= = " _ _ list your name and contact <br />inforrnanon <br />