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i <br />1 <br />1 <br />Date 7 - ' -' <br />LOUISVILLE MUNICIPAL COURT — CUSTOMER SURVEY <br />Your responses to these questions will assist us in improving our customer service in the Louisville Municipal <br />Court. All responses are voluntary and confidential, so it is requested that you not include your name unless you <br />would like us to contact you. <br />1. What is your gender? Male Female <br />2. What is your age? <br />3. What was your business with the Court today? (Please check one) <br />Paying a ticket ❑ Defendant in a case <br />❑ Attorney ❑ Police officer <br />El Witness ❑ Juror <br />❑ Other <br />Please rate your experience in each of the areas below on a scale of 1 (poor) to 4 (excellent). <br />COURT CLERK <br />4. Was courteous 1 2 3 <br />5. Answered my questions <br />1 2 3 <br />6. Took time to explain things 1 2 3 <br />7. Presented professional demeanor 1 2 3 <br />PROSECUTOR <br />8. Was courteous 1 2 3 <br />9. Answered my questions 1 2 3 <br />10. Took time to explain things 1 2 3 <br />11. Presented professional demeanor 1 2 3 <br />JUDGE <br />12. Courteous to those in the courtroom <br />13. Answered my questions <br />14. Took time to explain things <br />15. Presented professional demeanor <br />GENERAL EXPERIENCE <br />16. Time to complete business <br />17. Overall experience <br />18. Opportunity to present information <br />1 2 3 <br />1 2 3 <br />1 2 3 <br />1 2 3 <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />N/A <br />1 2 3 N/A <br />1 2 3 N/A <br />1 2 3 4 N/A <br />Sugge tions .r comm-nts .,.out our court service that you think were well done .r n .i ✓% :J I7j /1I , 74 /A' <br />ed <br />/ <br />ed improvem <br />n <br />211 Ifyou r^ ' be contacted far `= _ .ti up, p- _ __ name and contact <br />information <br />