City Council Study Session Agenda and Packet 2019 04 23

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➢ Communication tools and strategies: The first step in rolling out the Strategic Plan to the organization will be to provide consistent exposure to the Strategic Plan framework broadly throughout the organization, and allow employees to develop ownership of the plan and its components. o Utilize the Strategic Plan framework one -pager ■ Attach to emails, pass out at staff meetings, supervisor meetings, etc. ■ Print on cardstock so it can be hung in employee work areas, in common spaces, bulletin boards, etc. o Utilize existing newsletters and email blasts to share the framework (Tuesday Tidbits, City Manager's Update). o Directors and Supervisors present the plan at their staff meetings in order to excite and empower all staff to take ownership of their role in implementation. o Develop other materials and tools that can be utilized by staff at all levels (small business cards, magnets, posters, etc. for quick reference by employees). o Work with new Communications Coordinator to develop other strategies for internal communication of the plan on a regular basis. o Provide regular progress reports to the organization about the implementation of the Strategic Plan so they can see how their work is impacting our ability to fulfill our vision. ➢ Training and Education: Specific training may be developed for employees to understand all the components of the Strategic Plan and what it means to them. o New employee training, onboarding, orientation ■ Develop an introduction to the Strategic Plan to be included in the new employee orientation. Articulate the City's values and the importance of those values in day to day work. ■ When on -boarding supervisors, ensure an understanding of the V,M,V and how they can be integrated into their supervisory model. o Provide an introduction in all trainings regarding how the training topic and materials are aligned with the Strategic Plan. o Work with the new HR Organizational Development Trainer to develop a curriculum for the Strategic Plan, and to integrate the plan into new trainings and training programs. ➢ Human Resources Processes - o Incorporate the City's V,M,V into the recruitment and hiring of new employees. ■ Incorporate into the HR page for hiring. ■ Develop a recruitment video highlighting the City's values. o Incorporate the City's values into the performance appraisal process to drive accountability and ownership of the plan. o Create rewards and recognition programs that acknowledge the Strategic Plan and the City's culture in action in order to inspire and recognize employees. o Ensure the V,M,V are included in the City's succession planning efforts, to continue the culture to the next generation of City leaders. ➢ Organizational Policies - o Update HR and City policies and procedures to reflect the Strategic Plan framework. 3 30