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Customer <br />Experience <br />Goals <br />Actions <br />Improve facility's "curb appeal" including <br />landscaping, signage pain <br />Evaluate utilization of clubhouse real <br />estate (e.g. practice green, punchbowl) to <br />ensure best possible use <br />Define a "one contact" model for public <br />input and resolution of issues <br />(Includes golf operations, course <br />maintenance, food service, etc.) <br />Investigate solutions to labor shortage <br />problem <br />