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City0t <br />Louisville <br />Louisville Public Library <br />Strategic Planning Framework <br />Vision <br />The City of Louisville - dedicated to providing a <br />vibrant, healthy community with the best small <br />town atmosphere. <br />Mission <br />Our commitment is to protect, preserve, and <br />enhance the quality of life in our community. <br />Values <br />Innovation: Leading and embracing change <br />and transformation through creative thinking, <br />learning, and continuous improvement. <br />Collaboration: Proactively engaging colleagues <br />and other stakeholders in developing solutions <br />through open communication. <br />Accountability: Fulfilling our <br />responsibilities, owning our actions, <br />and learning from our mistakes. <br />Respect: Treating people, processes, roles, <br />and property with care and concern. <br />Excellence: Doing our best work and <br />exceeding expectations with responsive, <br />efficient, and effective customer service. <br />1 <br />Critical Success Factors <br />o <br />Financial Stewardship <br />and Asset Management <br />Reliable Core Services <br />Vibrant Economic Climate <br />Quality Programs and Amenities <br />Engaged Community <br />Healthy Workforce <br />Supportive Technology <br />Collaborative Regional Partner <br />