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City0 <br />t <br />Louisville <br />Louisville Public Library <br />Work Plan 2019-2020 <br />Vision <br />The City of Louisville - dedicated to providing a <br />vibrant, healthy community with the best small town <br />atmosphere. <br />Mission <br />Our commitment is to protect, preserve, and enhance <br />the quality of life in our community. <br />The Louisville Public Library's mission is to inform, <br />involve, and inspire to enhance the quality of life in the <br />communities that we serve. <br />Goals <br />Engage Community <br />Champion Literacy <br />Spark Imagination and Learning <br />Values <br />Innovation: Leading and embracing change <br />and transformation through creative thinking, <br />learning, and continuous improvement. <br />Collaboration: Proactively engaging colleagues and <br />other stakeholders in developing solutions through <br />open communication. <br />Accountability: Fulfilling our <br />responsibilities, owning our actions, <br />and learning from our mistakes. <br />Respect: Treating people, processes, roles, <br />and property with care and concern. <br />Excellence: Doing our best work and <br />exceeding expectations with responsive, <br />efficient, and effective customer service. <br />Critical Success Factors <br />0Financial Stewardship <br />and Asset Management <br />Reliable Core Services <br />Vibrant Economic Climate <br />Quality Programs and Amenities <br />Engaged Community <br />Healthy Workforce <br />CSupportive Technology <br />Collaborative Regional Partner <br />