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L <br />Cityoj <br />Louisville <br />COLORADO • SINCE 1878 <br />Memorandum <br />To: Historical Commission <br />From: Bridget Bacon, Museum Coordinator <br />Date: July 9, 2019 <br />Re: Museum survey results <br />The City of Louisville asked its different departments to conduct informal customer satisfaction <br />surveys by mid -July 2019. The Historical Museum conducted its survey during the month of <br />June 2019. A respondent could complete the survey online through SurveyMonkey or fill out a <br />hard copy at the Museum itself. Museum staff used the Museum website, its email list through <br />MailChimp, regular email to some of its lists, and information given out at the Museum to <br />publicize the survey. <br />The most recent survey before this one was just conducted in November, with many similar <br />questions. This time, there were about half the number of respondents that there were in <br />November, possibly due to that one having been done so recently. <br />The survey results, and comments that respondents made, are attached. <br />