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City of Louisville Citizen Survey <br />June 2016 <br />Public Safety Services <br />Survey participants were also asked to evaluate the Louisville Police Department (see the figure on the <br />following page). About 9 in 10 rated 911 service, overall performance of the department and the visibility of <br />patrol cars highly. Close to 8 in 10 awarded excellent or good ratings for enforcement of traffic regulations <br />and two-thirds evaluated municipal code enforcement positively. While ratings for enforcement of traffic <br />regulations decreased since 2012, all other ratings remained stable over time. <br />About 6 in 10 respondents said "don't know" when rating the quality of 911 services (see Appendix A: <br />Complete Set of Frequencies). <br />When comparisons could be made, all ratings for police were much higher than the national and Front Range <br />benchmarks (see Appendix D: Benchmark Comparisons for all comparisons). <br />When comparing results by demographics, younger residents (18-34) gave more positive marks to the <br />visibility of patrol cars than older residents. Those living in detached housing units were more likely to give <br />excellent or good ratings to the enforcement of traffic regulations than were those living in attached units (see <br />Appendix B: Comparison of Responses by Respondent Demographics). No differences were observed by <br />ward. <br />Report of Results <br />Prepared by National Research Center, Inc. <br />14 <br />42 <br />