Laserfiche WebLink
Prepared by National Research Center, Inc. City of Louisville Community Survey <br /> June 2020 <br /> <br />Report of Results <br /> 12 <br />City Services and Departments <br />Gauging residents’ perceptions about the quality of City services and the job City departments are doing can <br />be invaluable for local governments to set budget priorities and determine which, if any, specific services and <br />departments offer opportunities for improvement. <br />Quality of Services <br />More than 9 in 10 Louisville residents rated the overall quality of City services as excellent or good, which <br />was similar to ratings awarded in previous years. <br />Compared to other jurisdictions across the U.S. and those in Colorado’s Front Range, Louisville’s overall <br />quality of services rating was much higher than both benchmarks (see Appendix D: Benchmark <br />Comparisons). <br /> <br />Figure 6: Overall Quality of City Services, 2020 <br /> <br /> <br /> <br />Figure 7: Overall Quality of City Services by Year <br /> <br />Excellent <br />47% <br />Good <br />49% <br />Fair <br />4% <br />Poor <br />0% <br />91%95%93%95% <br />2008 2012 2016 2020 <br />Percent excellent or good <br />Overall, how do you rate the quality of services provided by the City of Louisville?