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Public Safety & Justice Program Key Indicators <br />Patrol and Investigation Sub -Program <br />Goals <br />Police and other City staff working with the community to help ensure safety, satisfy <br />residents' expectations that individuals observe the City's Municipal Code and State <br />Law, and a justice system that is fair, effective, and efficient. <br />Objectives <br />Maintain community safety and a low crime rate through community engagement, <br />effective patrol and efficient response times. Emphasize prevention -oriented police <br />services by engaging community groups in effective partnerships. <br />INDICATOR <br />UNIT <br />2018 <br />ACTUAL <br />2019 <br />ESTIMATED <br />2020 <br />PROJECTED <br />2021 <br />PROJECTED <br />Workload <br />Outreach Programs <br />Programs <br />12 <br />14 <br />16 <br />18 <br />Unduplicated Program <br />Participants <br />Participants <br />300 <br />300 <br />300 <br />300 <br />Calls for Service/Officer Initiated <br />Activity <br />Computer Aided <br />Dispatch Calls <br />18,812 <br />15,620 <br />17,000 <br />17,500 <br />Watch Total <br />Hours <br />1,451,134 <br />1,632,022 <br />1,632,022 <br />1,632,022 <br />Case Investigation <br />Hours <br />546,644 <br />605,348 <br />605,348 <br />605,348 <br />Total Cases Assigned for Follow- <br />up <br />Cases <br />2781 <br />2358 <br />2400 <br />2450 <br />Arrests <br />Items <br />353 <br />322 <br />350 <br />350 <br />72-Hour Mental Holds <br />Items <br />134 <br />175 <br />180 <br />185 <br />Addiction Recovery Center Holds <br />Item <br />54 <br />64 <br />70 <br />75 <br />Reports (Crime, Incident, and <br />Traffic Accident) <br />Items <br />2781 <br />2358 <br />2400 <br />2425 <br />Traffic Citations <br />Citations <br />601 <br />574 <br />600 <br />625 <br />Alarms Responded to <br />False <br />Alarms/Total <br />Alarms <br />553/556 <br />480/482 <br />298/300 <br />250/252 <br />Efficiency <br />Ave. Staff Time per Program <br />Participant <br />Participants/FTE <br />18 <br />18 <br />18 <br />18 <br />Ave. Response Time for Priority <br />1 Calls <br />Minutes <br />3.0 <br />3.0 <br />3.0 <br />3.0 <br />Cases Followed -up per FTE <br />Units <br />74 <br />74 <br />74 <br />74 <br />Effectiveness <br />"Visibility of <br />Patrol Cars" <br />Rating' <br />Target = <br />90% <br />% Excellent or <br />Good <br />° <br />90% <br />° <br />90% <br />° <br />90% <br />° <br />90/° <br />"Enforcement of <br />Traffic <br />Regulations" <br />Rating' <br />Target = <br />90% <br />% Excellent or <br />Good <br />89% <br />90% <br />90% <br />90% <br />Cases Cleared <br />Target = 190 <br />Cases Cleared <br />170 <br />180 <br />190 <br />200 <br />City of Louisville <br />Crime Rate2 <br />Target = 129 <br />Crime Rate <br />129 <br />129 <br />129 <br />129 <br />1 Based on most recent Citizen Survey results. <br />2 National Incident Based Records Part 1 and Part 2 crimes. <br />* While a new position was requested starting in 2020, it is unknown if that person will need to go to the academy. Therefore, impact on capacity is <br />not expected until 2021. <br />44 <br />