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Goals <br />Cultural Services Program Key Indicators <br />Library Services Sub -Program <br />Provide services, facilities and activities that inform, involve, engage and inspire the community <br />and preserve the community heritage. <br />Objectives <br />Provide information and technology to all members of the community, with assistance from an <br />approachable, knowledgeable staff. Foster lifelong learning by delivering wide-ranging, hands-on learning <br />activities and programs to all ages. Practice and reinforce the skills needed for reading readiness with <br />young children so that they are poised to be successful learners when they enter school. <br />2020 <br />2021 <br />2022 <br />2023 <br />INDICATOR <br />UNIT <br />ACTUAL <br />ESTIMATED <br />PROJECTED <br />PROJECTED <br />Workload <br />Total Circulation (Number of <br /># <br />317,353 <br />385,000 <br />450,000 <br />550,000 <br />Checkouts and Renewals) <br />Circulation per Registered <br />#/Borrower <br />13.79 <br />15.5 <br />18 <br />21 <br />Borrower <br />Library Visits per Capita <br />#/Capita <br />1.7 <br />2.6 <br />5.3 <br />6.6 <br />Percentage Change in Number of <br />% <br />0 <br />20 <br />0 <br />0 <br />Sessions on Public Computers <br />Effectiveness <br />Average Number <br />of Attendees per <br />Target = 40 <br /># <br />15.4 <br />21 <br />24 <br />25 <br />Program <br />Community <br />Survey Question: <br />Rating of Overall <br />Target = <br />% Excellent or <br />97% <br />97%, <br />97% <br />97% <br />Performance of <br />95% <br />Good <br />Louisville Public <br />Library <br />'Last Community Survey conducted in 2020. <br />23 <br />