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Goals <br />Recreation Program Key Indicators <br />Adult Activities Sub -Program <br />Promote resident's and visitors' physical, mental and social well-being through a broad <br />range of high -quality, reasonably priced recreation and leisure activities for people of all <br />ages, interests, and ability levels. <br />Objectives <br />Encourage physical activity, intellectual stimulation, and social well-being by offering <br />adult sports leagues, adult educational programs, and other events. <br />2020 <br />2021 <br />2022 <br />2023 <br />INDICATOR <br />UNIT <br />ACTUAL <br />ESTIMATED <br />PROJECTED <br />PROJECTED <br />Efficiency <br />Adults Programs Cost Recovery <br />$/Class or <br />24% <br />29% <br />30% <br />31 % <br />per Class/Program <br />Program <br />Effectiveness <br />Average Number <br />of Participants per <br />Target = 10 <br />#/Program <br />14 <br />10 <br />11 <br />11 <br />Program <br />Customer Survey <br />Results: Customer <br />Satisfaction after <br />Target = 5 <br />Rating <br />5 <br />5 <br />5 <br />5 <br />Program <br />Completion <br />Community <br />Survey Question: <br />Current <br />Target = <br />% Excellent or <br />92% <br />92% <br />92% <br />92% <br />Recreation <br />92% <br />Good <br />Programs for <br />Adults <br />*Last Community Survey conducted in 2020. <br />**Athletic field maintenance expenditures not included. <br />***2020 participation was up as a result of online attendance. <br />35 <br />