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Satisfaction Factors <br />Responses from <br />9/2/2021 thru 9/29/2021 <br />(364 <br />responses) <br />Avera <br />ge <br />Score <br />Standard <br />National <br />Satisfaction <br />(Scale <br />Percentil <br />Percentil <br />Factors <br />1-10) <br />el <br />el <br />Overall Value <br />7.1 <br />9 <br />12 <br />Overall Course <br />7'8 <br />Conditions <br />45 <br />36 <br />Pace of Play <br />7.0 <br />41 <br />29 <br />Friendliness/Helpful <br />8'S <br />ness of Staff <br />56 <br />44 <br />Golf Course <br />8'1 <br />Design/Layout <br />35 <br />30 <br />Convenience of <br />8.9 <br />Course Location <br />90 <br />85 <br />Tee Time <br />7'0 <br />Availability <br />3 <br />4 <br />Condition of Greens <br />7.6 <br />37 <br />31 <br />Condition of Golf <br />8'0 <br />Carts <br />46 <br />36 <br />Amenities <br />(clubhouse, pro <br />6.8 <br />shop, locker room) <br />20 <br />18 <br />Food and Beverage <br />6'7 <br />Service <br />10 <br />9 <br />On -course Services <br />(restrooms, <br />6.9 <br />drinking water) <br />25 <br />20 <br />Overall Experience <br />7.9 <br />35 <br />28 <br />Affordability <br />6.7 <br />10 <br />23 <br />Condition of Tees <br />7.8 <br />55 <br />41 <br />Condition of <br />6'9 <br />Bunkers <br />49 <br />36 <br />Satisfaction Factors <br />Responses from 12/30/2015 <br />thru 8/30/2016 <br />(388 <br />responses) <br />Avera <br />ge <br />Score <br />Standard <br />National <br />Satisfaction <br />(Scale <br />Percentil <br />Percentil <br />Factors <br />1-10) <br />el <br />el <br />Overall Value <br />6.8 <br />5 <br />7 <br />Overall Course <br />7'S <br />Conditions <br />29 <br />24 <br />Pace of Play <br />6.8 <br />30 <br />22 <br />Friendliness/Helpful <br />ness of Staff <br />8' 1 <br />23 <br />20 <br />Golf Course <br />Design/Layout <br />8'0 <br />24 <br />22 <br />Convenience of <br />8'8 <br />Course Location <br />84 <br />80 <br />Tee Time <br />7'8 <br />Availability <br />34 <br />30 <br />Condition of Greens <br />7.3 <br />23 <br />20 <br />Amenities 7.2 <br />(clubhouse, pro <br />shop, locker room) 34 29 <br />Food and Beverage <br />Service 7'S <br />56 50 <br />On -course Services <br />(restrooms, <br />7.1 <br />drinking water) <br />38 <br />30 <br />Overall Experience <br />7.5 <br />13 <br />10 <br />Affordability <br />6.3 <br />3 <br />12 <br />Condition of Tees <br />7.9 <br />61 <br />45 <br />Condition of <br />7'S <br />Bunkers <br />77 <br />61 <br />14 <br />