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None. <br />CITY MANAGER'S REPORT <br />REGULAR BUSINESS <br />City Council <br />Meeting Minutes <br />January 18, 2022 <br />Page 3 of 8 <br />MARSHALL FIRE RECOVERY AND RELATED POLICY AND WORK PLAN UPDATES <br />UPDATE FROM INSURANCE COMMISSIONER <br />Mayor Stolzmann introduced Michael Conway, Insurance Commissioner for the State of <br />Colorado. <br />Conway stated the Division of Insurance is here to help people through the process. <br />Many people have visited their team at the Disaster Assistance Center and there is a lot <br />of concern about underinsurance. He urged all affected families to be sure to file a claim <br />and go through the claims process. Make sure you know what you qualify for. He stated <br />people are getting very high numbers for rebuild costs that may not be accurate. <br />If after you file your claim, you find you are underinsured then please file a complaint with <br />the Division of Insurance. It is important people file complaints when they find a problem <br />so that the Division understands the full breadth of the problem. <br />Applying with FEMA and the SBA will be important help for anyone underinsured. He <br />asked people to keep in mind that actual rebuilding is months away and the inflation and <br />supply chain issues then will be different from what they are today. <br />Councilmember Dickinson stated it appears that underinsurance is a problem for almost <br />everyone; it appears to be systemic. He asked if there is a process in place to fix that. <br />Conway stated affordability concerns play into underinsurance. Large systemic issues will <br />be something the Division will investigate. He reiterated that people need to file their <br />claims as the Division won't know what the problems are if people don't file their claims. <br />Councilmember Most stated her research has shown that it can be very inexpensive to <br />get full replacement cost. She is concerned that people don't know they can request such <br />coverage and are being discouraged from getting that coverage it by insurance <br />companies. She would like to see the State address this. Conway stated the Division is <br />urging insurance companies to be reasonable and work with clients but if that is not the <br />case people should contact the Division with a complaint. He added the Division needs to <br />get out and educate people on what their options are. <br />Mayor Pro Tern Maloney stated education is needed for consumers and legislation is <br />needed to address these issues in the future. <br />