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Vision <br />The City of Louisville - dedicated to providing a <br />vibrant, healthy community with the best small <br />town atmosphere. <br />Mission <br />Our commitment is to protect, preserve, and <br />enhance the quality of life in our community. <br />Values <br />Innovation: Leading and embracing change <br />and transformation through creative thinking, <br />diverse perspectives, learning, and continuous <br />improvement. <br />Collaboration: Proactively engaging colleagues <br />and other stakeholders in developing solutions <br />through open communication. Fostering a culture <br />where every employee feels valued, supported <br />and inspired to achieve both common and <br />individual goals. <br />Accountability: Fulfilling our <br />responsibilities, owning our actions, <br />and learning from our mistakes. <br />Respect: Treating people, processes, roles, <br />and property with care and consideration. <br />Celebrating differences and encouraging <br />authenticity. <br />Excellence: Doing our best work by building on <br />our individual and collective strengths. Exceeding <br />expectations with responsive, efficient, and <br />effective customer service. <br />Critical Success Factors <br />Financial Stewardship <br />and Asset Management <br />Reliable Core Services <br />Vibrant Economic Climate <br />II <br />Quality Programs and Amenities <br />Engaged Community <br />0 Healthy Workforce <br />(^Mk Supportive Technology <br />No <br />• Collaborative Regional Partner <br />Facilitated by The Novak Consulting Group <br />