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Recommendations for Future Research <br />• Need to grow the email database of businesses <br />• City has only -250 of businesses in email contact list <br />• A contact management or CRM system would allow for more sophisticated management <br />of contact information <br />• It will be challenging to communicate other updates with a more thorough list <br />• Organize an in -person feedback and discussion session with local businesses <br />• With the concern areas known, these sessions will be easier to facilitate <br />• Consider grouping by corridor or business size <br />• Revisit survey questions prior to next survey fielding <br />• Consider a single question about "would you recommend Louisville" (Net Promoter) <br />• Remove questions where there was little to no insight or data will not change <br />• Add questions and details around the areas which most impact businesses (from <br />open comments and the in -person feedback) <br />t4�5 Agenda Packet P. 18 <br />Boulder Insights Group <br />