Laserfiche WebLink
SUBJECT: 2021 BUSINESS RETENTION REPORT <br />DATE: APRIL 22, 2022 PAGE 4 OF 7 <br />Q7 Length of Lease/Ownership: <br />Less than 1 <br />year <br />1 to 5 years <br />6 to 10 years <br />11 to 15 years . <br />16 to 20 years, <br />21+ years <br />0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% <br />Retention visits were conducted with businesses ranging from sole proprietor to 500 <br />employees. 5 of the businesses visited employ 100 or more people in Louisville. <br />Staff has added several quantitative type questions to the visit tool to help gauge <br />satisfaction and service over time. These question summaries appear below. Please <br />note that these questions are not covered in every visit, so there are fewer respondents <br />than visits overall. <br />Agenda Packet P. 10 <br />