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Goals <br />Recreation Program Key Indicators <br />Senior Activities and Services Sub -Program <br />Promote the physical, mental and social well-being of residents and visitors through a <br />broad range of high -quality, reasonably priced recreation and leisure activities for people <br />of all ages, interests and ability levels. <br />Objectives <br />Encourage physical activity, intellectual stimulation, and social well-being through <br />programs and services for persons 60 and older. <br />2021 <br />2022 <br />2023 <br />2024 <br />INDICATOR <br />UNIT <br />ACTUAL <br />ESTIMATED <br />PROJECTED <br />PROJECTED <br />Efficiency <br />Senior Activities Cost Recovery <br />$/Class or <br />Rate per Class/Program/Activity <br />Program or <br />Activity <br />Effectiveness <br />Average Number <br />of Participants <br />Target = <br /># <br />per Program <br />Community <br />Survey Question: <br />Rating of Current <br />Target = <br />% Excellent or <br />Programs and <br />Good <br />Services for <br />Seniors <br />Customer Survey <br />Results: <br />Customer <br />Target = <br />Rating <br />Satisfaction after <br />Program <br />Completion <br />'Last Community Survey conducted in 2020. <br />** Average number of part/program includes all Programs/Classes, Drop -In Activities (including coffee served), Day Trips, Special Events, <br />Community Resource Contacts, and Brooks Cafe Lunch. <br />