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Workforce <br />Effective workforce development planning includes understanding the knowledge, skills, and <br />competencies required to accomplish the work and developing a training plan that will fill or enhance <br />those competencies. This will help ensure that staff are qualified to perform their job duties and <br />operate programs and services in the furtherance of goals and objectives. <br />Current State <br />Parks has a start to creating comprehensive job descriptions for all positions available in the <br />Department. It can be challenging to align the proper requirements, skill sets, and compensation into <br />each job description, but this is a critical step to maintaining qualified employees to produce the level of <br />quality that customers have come to expect. <br />• Parks should maintain a current job description for each unique position and for each "tier" of <br />employment below the management level. <br />• Job descriptions should be specific to the unique position or tier level on the organization chart. <br />Vague language can be beneficial for the City to allow unforeseen tasks to be assigned to the <br />most available employee; but consideration should be taken regarding job expectations, labor <br />time, and employee skill sets when assigning tasks extraneous to the positions scope. <br />Deploying an effective workforce starts with a clear understanding of the knowledge, skills and <br />competencies required to accomplish the work and meet stakeholder needs. Workforce development <br />tools such as labor needs analysis and competency development plans can lead to a highly skilled <br />workforce and workforce strategies that balance in-house capabilities with outsourced services that are <br />aligned and optimized to deliver the service levels needed. An effective process to optimize workforce <br />development includes these key steps: alignment, assessment, and development of a roadmap. <br />ALIGN ASSESS BUILD ROADMAP <br />Figure 4. Steps in the development of a workforce development plan <br />City of Louisville Parks Department January 16, 2023 <br />Summary of Findings Page 28 <br />