City Council Minutes 2023 01 24 - Laserfiche WebLink

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City Council Meeting Minutes January 24, 2023 Page 2 of 5 Maureen Roskoski, FEA, reviewed the baseline for the Parks Department and the benchmarking of the department compared to other cities. The process included an organizational assessment that aligned it with best practices for maintenance processes. She stated recent changes are already moving the department towards more optimized processes. Roskoski noted maintenance and asset data has been a lacking previously; once that information is better known it will be easier to maintain what the City has. They also looked at staffing levels in the Parks Division and noted the staff is over performing for the number of staff they have versus the work load but this is not sustainable. She stated they also looked at peer data and found that Louisville has about four times the number of parks per capita but are handling that with about 75% of the average budget; doing more with, less. She reviewed the eight recommendations for improvement: 1. Implement Consistent Maintenance Processes, Levels of Service, and Customer Expectations 2. Develop a Preventative Maintenance Plan 3. Adopt software to manage maintenance workflow (Lucity) 4. Implement a staffing plan consistent with benchmarking data 5. Develop a system to document and track actual staff task time 6. Complete the inventory of assets, refinement of accuracy of data 7. Conduct parks and recreation specific resilience planning, that includes security, emergency preparedness, and continuity of operations. 8. Implement a performance management system using KPI'S Public Comments Josh Cooperman, Louisville, stated he would have liked the consultant to consult with the Sustainability Advisory Board. He encouraged the Council to consider imbuing sustainability goals into the Parks operations. Cynthia Come, Louisville, stated she agreed with the previous speaker and would like new park projects designed to be sustainable. Louisville is a parks and open space town and we need to take care of these. Helen Moshak, Louisville, applauded the commitment to maintenance and operations and asked the Council to consider making the same commitment to the Open Space Division which has many of the same issues with heavy use and under staffing.