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City of Louisville Community Survey <br />July 2024 <br />Please rate the following areas of the Louisville <br />Parks and Open Space Divisions: <br />Excellent <br />Good <br />Fair <br />Poor <br />Don t know <br />Total <br />Maintenance of parks (e.g., landscaping, turf areas, <br />playgrounds, picnic areas) <br />41% <br />N=91 <br />47% <br />N=104 <br />8% <br />N=18 <br />3% <br />N=6 <br />1% <br />N=2 <br />100% <br />N=222 <br />Maintenance of medians and street landscaping <br />29% <br />N=65 <br />42% <br />N=94 <br />17% <br />N=39 <br />11% <br />N=24 <br />1% <br />N=2 <br />100% <br />N=223 <br />Maintenance of the Louisville Cemetery <br />16% <br />N=35 <br />13% <br />N=30 <br />2% <br />N=4 <br />0% <br />N=1 <br />69% <br />N=153 <br />100% <br />N=224 <br />Overall customer service of the Parks Division <br />(knowledgeable, available, responsive, courteous) <br />30% <br />N=65 <br />24% <br />N=53 <br />4% <br />N=10 <br />4% <br />N=9 <br />38% <br />N=82 <br />100% <br />N=218 <br />Overall performance of the Parks Division <br />33% <br />N=72 <br />43% <br />N=94 <br />6% <br />N=12 <br />3% <br />N=7 <br />15% <br />N=33 <br />100% <br />N=218 <br />Maintenance of open space (e.g., trash bins, trailheads, <br />habitat, etc.) <br />40% <br />N=88 <br />44% <br />N=97 <br />7% <br />N=16 <br />3% <br />N=7 <br />5% <br />N=11 <br />100% <br />N=219 <br />Maintenance of the trail system <br />41% <br />N=90 <br />44% <br />N=98 <br />6% <br />N=13 <br />1% <br />N=3 <br />7% <br />N=16 <br />100% <br />N=220 <br />Overall customer service of the Open Space Division <br />(knowledgeable, available, responsive, courteous) <br />32% <br />N=71 <br />26% <br />N=57 <br />3% <br />N=8 <br />3% <br />N=7 <br />35% <br />N=77 <br />100% <br />N=220 <br />Overall performance of the Open Space Division <br />40% <br />N=86 <br />42% <br />N=91 <br />6% <br />N=13 <br />3% <br />N=6 <br />10% <br />N=21 <br />100% <br />N=217 <br />Table 22: Question 11 (excluding don't know) <br />Please rate the following areas of the Louisville Public Works <br />Department: <br />Excellent <br />Good <br />Fair <br />'oor <br />otal <br />Street maintenance in Louisville (e.g., paving and concrete replacement) <br />21% <br />N=47 <br />50% <br />N=110 <br />18% <br />N=40 <br />10% <br />N=23 <br />100% <br />N=220 <br />Street maintenance in your neighborhood <br />25% <br />N=54 <br />47% <br />N=105 <br />17% <br />N=39 <br />11% <br />N=24 <br />100% <br />N=222 <br />Street sweeping <br />24% <br />N=51 <br />48% <br />N=101 <br />20% <br />N=42 <br />8% <br />N=16 <br />100% <br />N=210 <br />Snow removal/street sanding <br />19% <br />N=42 <br />32% <br />N=69 <br />32% <br />N=71 <br />17% <br />N=37 <br />100% <br />N=219 <br />Street lighting, signage and street markings <br />28% <br />N=62 <br />38% <br />N=83 <br />22% <br />N=48 <br />12% <br />N=28 <br />100% <br />N=221 <br />Waste water (e.g., sewage system) <br />43% <br />N=79 <br />50% <br />N=92 <br />6% <br />N=11 <br />2% <br />N=3 <br />100% <br />N=184 <br />Storm drainage (e.g., flooding management) <br />41% <br />N=83 <br />47% <br />N=95 <br />7% <br />N=14 <br />5% <br />N=9 <br />100% <br />N=201 <br />Quality of Louisville water <br />46% <br />N=98 <br />40% <br />N=84 <br />12% <br />N=26 <br />2% <br />N=4 <br />100% <br />N=211 <br />Solid waste/trash service (e.g., trash, recycle, compost) <br />37% <br />N=77 <br />46% <br />N=96 <br />13% <br />N=28 <br />4% <br />N=9 100% <br />N=211 <br />Report of Results <br />14 <br />Prepared by National Research Center, Inc. <br />