Recreation Advisory Board Agenda and Packet 2024 10 28

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Recreation Advisory Board Minutes September 23, 2024 Page 2 of 5 Staff Updates Zoom Fitness Update — Kathy Martin • Kathy Martin reported that when the pandemic hit, exercise classes were quickly rolled out on the Zoom platform. When pandemic restrictions were lifted, many classes moved to the hybrid model (in person and Zoom) that is currently used. Initially Zoom attendance was very high, then it waned. There are currently 25 Zoom or hybrid classes out of 119 classes that are offered. • Staff never planned to continue Zoom classes indefinitely, planning to end Zoom classes when life returned to normal. However, after the Marshall Fire, it was a gift to the community to continue the Zoom classes, so that fire - displaced families could still participate. Staff decided to discontinue Zoom classes in January, 2025, which would be three years after the Marshall Fire. • The City changed the phone system to all Zoom phones, but the Zoom classes are going through Kathy's Zoom account. The City is not in compliance with Zoom or Microsoft rules. The expense to continue to offer Zoom classes seems to outweigh the benefit, based on the number of people who are attending them. There are 138 unique people participating with Zoom, of which about half are Louisville residents. Rec Center staff did not factor additional costs for Zoom classes in the 2-year budget process, soon to be presented to Council. • If Zoom were in the plans, the IT department would recommend setting up Zoom exercise rooms. The cost would be between $20,000 and $40,000., with about $1,000 per year for equipment. The Zoom room would provide a better end -user experience. • Paulina Bennett, the IT Director for the City, said that the City needs to comply with Zoom and Microsoft licenses. Cybersecurity needs to be up-to- date, including cybersecurity training. Current Zoom classes involve 23 teachers and a supervisor. The cost estimate is $11,500 per year. • Kathy reported that teachers feel pulled in different directions. Discussion by community members: • The Zoom classes are vital for many patrons who would otherwise not be able to attend classes. The classes support seniors, working adults with limited time, parents of small children, people with health issues, people with disabilities, and anyone who would not be able to drive. The classes provide a sense of community for participants. If all Zoom attendees joined the classes, many classes would be overcrowded. • At least allow teachers who want to use Zoom to continue. Zoom class size will probably increase with winter weather. • The reported cost seems excessive, and it includes more than patrons need. Patrons expressed satisfaction with the current technology and do not need enhancements. What is the cost to simply achieve compliance?