Library Board of Trustees Agenda and Packet 2024 11 14

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Enforcement of Library Policies The Louisville Public Library is committed to providing an inclusive, safe, and welcoming environment for all patrons. To achieve this, the library has established various policies governing patron conduct, use of resources, and other operational guidelines. Any violation of these policies that significantly interferes with the reasonable use of the library by others will not be tolerated. Library staff are authorized to enforce these policies and take appropriate action to address violations, which may include: Enforcement Actions • Verbal Warning: Staff may issue a verbal warning to patrons exhibiting prohibited behaviors, explaining the violation and expected remedial action. • Suspension of Privileges: Staff may suspend a patron's ability to check out materials, use library resources, or access the library location. Suspension lengths are based on the severity and frequency of the violation. • Banning from the Library: In cases of serious, threatening, or repeated violations, the library may ban a patron from entering the Louisville Public Library. Behavior that may result in a ban includes physical/verbal abuse, vandalism, theft, or illegal activities. Suspensions over 1 day require approval from the Director of Cultural Services. Suspensions of 30 days or more may require a meeting with the Director before reinstatement, with a parent/guardian attending for minors. Police Involvement Library staff may request assistance from the Louisville Police Department at any time to: • Remove non -compliant patrons from the building • Respond to policy violations or disruptive behavior • Assist with any situation where staff feels police presence is warranted The Louisville Police Department will be informed of all suspended or banned patrons. If these patrons are found on library premises during their suspension or ban, they will be considered trespassing and law enforcement will be notified. Appeal of Suspensions and Bans Patrons may appeal suspensions or bans by submitting a written letter to the Director of Cultural Services within 30 days. The letter should include the patron's name, the decision being appealed, reasons for the appeal, and the patron's signature. The City Manager's Office will review the appeal and provide a final, non -appealable decision within 15 business days.