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Cultural Services Program Key Indicators <br />Library Services Sub - Program <br />Mission Statement <br />The Louisville Public Library's mission is to inform, involve, and inspire the communities we serve. <br />Goals <br />Provide services, facilities and activities that inform, involve, engage and inspire the community and <br />preserve the community heritage. <br />INDICATOR <br />UNIT <br />2015 2016 2017 <br />ACTUAL ESTIMATED PROJECTED <br />Context Data and General Information <br />Resident population of Louisville and Superior <br />Staffing <br />Residents <br />FTEs <br />Total Budget (Library Svcs & Bldg Maintenance; not debt) Annual Expenditure <br />$ Per Resident <br />Workload <br />Check -outs and renewals <br />Library Card Holders <br />Programs for Adults, Teens, and Children <br />Programs for Adults, Teens, and Children <br />WiFi Users <br />Visitors <br />Efficiency <br />Check -outs per FTE 1 <br />Average Attendance Per Program <br />Ave Hrs/Week when number of Wireless Users exceeds <br />80% of available seating <br />Ave Hrs /Day Study Room use exceeds 80% of total Rooms <br />Ave time from check -in to re- shelving items <br />Ave days from receipt to shelve new items <br />Effectiveness <br />Overall Performance Rating on Citizen Survey 2 <br />Respondents rating Library "Essential" or "Important" 2 <br />Average overall rating of programs3 <br />1 <br />For comparison purposes, the Statewide average is 16,667. <br />2 Based on the Citizen Survey results every four years. Last survey was 2012. <br />Expenditures/ <br />Resident <br />Items <br />Resident Library Card <br />Holders <br />Programs Offered <br />Attendance <br />Total Users <br />Annual <br />Average /Day <br />Items /FTE <br />Attendance / Program <br />Ave Hrs/Wk above <br />80% of Capacity <br />Hrs above 80% Use <br />Hours <br />Days <br />% Excellent or Good <br />% Essential or <br />Important <br />Rating on scale of 1 <br />to 4 <br />32,904 <br />19.8 <br />$1,694,250 <br />$51.49 <br />494,889 <br />17,931 <br />818 <br />21,473 <br />15,688 <br />249,421 <br />693 <br />25,007 <br />26 <br />Not <br />Measured <br />Not <br />Measured <br />16 <br />Not <br />Measured <br />Not <br />Measured <br />Not <br />Measured <br />Not <br />Measured <br />33,000 <br />20.6 <br />33,000 <br />20.6 <br />$1,759,090 $1,828,379 <br />$53.31 <br />490,000 <br />18,150 <br />820 <br />22,000 <br />16,500 <br />230,000 <br />639 <br />23,786 <br />27 <br />7 <br />16 <br />96% <br />86% <br />$55.41 <br />485,000 <br />18,150 <br />820 <br />22,500 <br />17,000 <br />230,000 <br />639 <br />23,544 <br />27 <br />3 Based on evaluation cards submitted at conclusion of each program with rating on a scale of 1= Excellent, 2 =Good, 3 =Fair, 4 =Poor. <br />16 <br />13 <br />