Finance Committee Agenda and Packet 2016 08 24 SP

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Cityot im Louisville COLORADO • SINCE 1878 CITY COUNCIL COMMUNICATION AGENDA ITEM 11 SUBJECT: DATE: STATUS UPDATE ON PROGRAM KEY INDICATORS AUGUST 19, 2016 PRESENTED BY: MALCOLM FLEMING, CITY MANAGER SUMMARY: Staff is working with the Finance Committee to refine the Key Indicators for all Programs and Sub -Programs. To date the Finance Committee has met and discussed this issue on February 19th, March 4th, April 1st, April 15th, May 10th and July 22nd. Based on Committee Member's comments, staff is working on Key Indicators for each of the 43 Sub -Program areas with the following elements: Goals and Objectives that clearly reflect what is intended to be achieved through all Sub -Program related activities. Context Data and General Information (Population and/or Businesses Served, Staffing, Budget, Dollars spent per Resident and similar data) for comparison purposes Workload measures that reflect the quantity or volume of products, services or effort involved Efficiency measures that reflect the resources used to accomplish a measureable outcome; the level of productivity and/or cost per unit of output. Effectiveness measures that indicate how well a program is accomplishing the stated goals and objectives. They often measure the results, accomplishments, or quality of the products or services provided. The Key Indicators are a work in progress. In previous meetings with the Committee, staff focused on satisfying the Committee's expectations for general approach, formatting, structure and level of detail on the Key Indicators for a few Sub -Program areas. Staff has used the Committee's comments to craft templates for all other Sub - Programs. In this meeting staff asks for the Committee's evaluation and direction on the Key Indicators for the following Sub -Programs: Transportation Planning and Engineering Transportation Infrastructure Maintenance Streetscapes Snow and Ice removal Utilities Water Wastewater FINANCE COMMITTEE COMMUNICATION