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City Council <br />Meeting Minutes <br />August 29, 2017 <br />Page 6 of 8 <br />thinking and problem solving skills listed in the brochure This person's job is to fix all <br />the little stuff before handling the big picture stuff. <br />7. Exceptional customer service <br />Ramos stated this is related to various comments about caring enough about the <br />residents that you want to answer, want to streamline processes; don't make it hard for <br />residents to work with the City She stated many asked for a deep caring of public <br />service, care about the job and the community. They want someone who is responsive <br />to internal and external customer service <br />Mayor Pro Tem Lipton wants someone passionate about customer service, who will put <br />emphasis on continuous improvement of our processes and ability to provide services. <br />8 Strong budgeting and fiscal analytical skills <br />Ramos stated this is really a basic understanding of managing a budget and budget <br />development <br />Councilmember Keany asked if that is really the role of the manager. He would rather <br />have other skills in the manager and hire a finance director to do the budget. <br />Councilmember Stolzmann stated this is really more causing the budget to be <br />completed, not creating it Councilmember Maloney stated any successful city manager <br />will have this skill. <br />Ramos summed up this to be someone who should understand and prioritize the <br />budget, be able to communicate about the budget, and understand the finances and <br />what it means for the City <br />Public Comments <br />Deb Fahey stated she would like more included about citizen needs from a new city <br />manager <br />Suzanne Smith stated the Council needs to agree on what they are looking for in a <br />manager. She stated wordsmithing is pointless if you can't agree on a scorecard to <br />properly evaluate your candidates The job of this person is organizational stewardship. <br />Steve Costello stated this is the feedback, Council needs to respect it; be open minded <br />about the candidates It would be shortsighted for Council to think Louisville is unique if <br />it keeps good candidates from the process. We are a suburb and should open our <br />minds to any candidate who can guide the city. It is important to recognize some <br />residents were not happy with the last city manager We need a manager who develops <br />great leaders within staff <br />