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In closing, throughout this ordeal, I have been lied to, misled, misinformed and little cooperation in <br />dealing with this project. I have read the BCBOA of May 2, 2019 and I see that I'm not the only <br />Louisville resident experiencing problems with Steve Louden. His sales pitch is to come to the house <br />and says, "let me see what the Insurance company is going to give you and, Oh, don't worry I'll get <br />everything on this project done for no money out of your pocket" He gambles he can get enough <br />money from the insurance company to make a profit. Profit is expected, if he would just have <br />completed the job when he said he would in two weeks. Two weeks is now 18 months and the job is <br />still incomplete; and no work has been done since December 2019; I've been informed by my lawyer <br />this is job abandonment. Of the seven individual items to date, not one has been satisfactorily <br />completed. <br />Thank You <br />John Ruppert <br />641 Saint Andrews Ln <br />Louisville, Co. 80027 <br />33-818-8288 <br />