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2020 Citizen Survey Results
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CITIZEN and EMPLOYEE SURVEYS (40.340A)
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2020 Citizen Survey Results
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Last modified
11/16/2020 8:04:30 AM
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11/16/2020 8:01:46 AM
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CITYWIDE
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Survey Compilations
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Prepared by National Research Center, Inc. City of Louisville Community Survey <br /> June 2020 <br />Report of Results <br /> <br />Contents <br />Executive Summary ......................................................................................................................... 1 <br />Survey Background ........................................................................................................................... 5 <br />Survey Results ................................................................................................................................... 7 <br />Quality of Life and Community ........................................................................................................................................................................................... 7 <br />Quality of Life ................................................................................................................................................................................................ 7 <br />Community Characteristics ....................................................................................................................................................................... 9 <br />Safety in Louisville ..................................................................................................................................................................................... 11 <br />City Services and Departments ......................................................................................................................................................................................... 12 <br />Quality of Services ..................................................................................................................................................................................... 12 <br />Government Performance ....................................................................................................................................................................... 13 <br />Public Safety Services ................................................................................................................................................................................. 14 <br />Planning and Building Safety Department ............................................................................................................................................. 16 <br />Public Library and Historical Museum ................................................................................................................................................... 18 <br />Recreation and Senior Center and the Coal Creek Golf Course .................................................................................................. 19 <br />Parks and Open Space............................................................................................................................................................................... 20 <br />Public Works ............................................................................................................................................................................................... 21 <br />Transportation System .............................................................................................................................................................................. 22 <br />Information Sources ............................................................................................................................................................................................................. 24 <br />Frequency of Use ....................................................................................................................................................................................... 24 <br />Quality and Reliability ................................................................................................................................................................................ 26 <br />Planning and Policy Topics ................................................................................................................................................................................................. 28 <br />City Priorities .............................................................................................................................................................................................. 28 <br />Vibrant Economic Climate Priorities ..................................................................................................................................................... 30 <br />Sustainability Vision Priorities .................................................................................................................................................................. 32 <br />Transportation Master Plan Tax ............................................................................................................................................................. 33 <br />Single-use Carryout Bag Charge ............................................................................................................................................................. 34 <br />Renewable Energy Usage .......................................................................................................................................................................... 35 <br />Historical Museum Master Plan Tax ...................................................................................................................................................... 36 <br />Appendix A: Complete Set of Frequencies ................................................................................. 37 <br />Appendix B: Comparison of Responses by Respondent Demographics .................................. 66 <br />Appendix C: Verbatim Responses to Open-ended Survey Question .................................... 118 <br />Appendix D: Benchmark Comparisons ..................................................................................... 119 <br />Appendix E: Survey Methodology .............................................................................................. 132 <br />Appendix F: Survey Materials ..................................................................................................... 136 <br /> <br />
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