City Council Minutes 2022 01 18 - Laserfiche WebLink

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City Council Meeting Minutes January 18, 2022 Page 4 of 8 Councilmember Leh stated he is concerned about consumer protection aspects as well. He asked if people should go to the Division of Insurance or the Consumer Protection Agency. Conway suggested starting with the Division of Insurance and then staff there can connect people with the Attorney General's consumer protection division if needed. Public Comments Rob Scott, 946 Arapaho Circle, stated his guaranteed replacement cost is coming in much lower than what it will cost due to a cap on the policy. Conway suggested he file a complaint with the Division so they can understand how the product was marketed to him. Ann Brennen, 888 Larkspur Court, asked if Colorado will do anything requiring insurance companies to give full replacement cost on items without having to do a full inventory. Conway stated this is an ongoing conversation but they are urging companies to be reasonable and agree to a higher percentage than what is required in current law which is at least 30%. Susan Loo, asked how individual insurance payments are affected if you opt into the FEMA debris removal process. Conway stated if you join the group debris removal process the insurance line for debris removal generally goes to the group contract. It is complicated and many issues are still yet to be determined. Gary Chapman, 457 Muirfield, stated his policy has a cap on additional living expenses for both the length of time and the amount. He asked if this is in compliance with Colorado law. Conway stated Colorado law requires 12 months and companies also require an additional 12 months so the 24 month time frame is standard. A percentage or dollar cap on that amount is specifically prohibited under Colorado law. Laurie, 804 Spyglass Circle, asked if insurance companies are supposed to pay out the entire rebuild cost as soon as possible. Conway stated that is not required and it has to do with rebuild cost and how cash value and replacement cost are covered in an individual property. Doug, 804 Spyglass Circle, stated his policy isn't clear how it is impacted by the federal disaster declaration and federal assistance. Conway stated that dependent on the specific policy and gave some recommendations on where to find additional information. FIRE RECOVERY UPDATE City Manager Durbin gave updates on what staff is doing now and what can be expected in the near future. Director Kowar gave an update saying the department is still focused on getting the water supply back on to all residents. Currently there are about 85 homes still without water in or near the burn areas. They are working with the health department testing for Volatile