Laserfiche WebLink
Restaurant (1 =Low 5=High) <br />0% (0/67) '1) (If 0/1 O =No 1 =Yes) <br />Restaurant Ilnkeen Annearanre: <br />Was the Entrance Lobby Clean well maintained? <br />0/3 <br />Was the dining area clean /well maintained? <br />0/5 <br />Were all light fixtures working? <br />0/1 <br />Was the lighting at a comfortable level? <br />0/1 <br />Were floors and carpets clean and in good repair? <br />0/5 <br />Was the furniture organized and in good condition <br />0/1 <br />Were the pictures artifacts dusted and clean? <br />0/1 <br />Was the table top level, in good repair, and wiped clean? <br />0/1 <br />Was the condiment station replenished, clean and organized <br />0/5 <br />Were the table tents clean? <br />0/1 <br />Were the chairs clean? <br />0/1 <br />Was the room temperature comfortable? <br />0/1 <br />Please be sure to walk around the general area to find the Collateral Material. It may not always be displayed upon entry. <br />Was Collateral Material for the Loyalty /Membership Program prominently displayed or given to you? 0 /10 <br />Food Beverage Attendant Name: <br />How long was the line at the counter? <br />Time <br />Did the attendant greet you in a warm and friendly manner? <br />0/1 <br />Did the attendant smile make eye contact with you? <br />0/5 <br />Did the attendant have a pleasant attitude? <br />0/5 <br />Was the attendant wearing a uniform and a name tag <br />0/5 <br />Was the attendant knowledgeable about the selections? <br />0/5 <br />Did the attendant handle the transaction in an efficient manner? <br />0/1 <br />Did the attendant provide correct change and provide you with a receipt? <br />0/5 <br />Did the attendant thank you for your business and wish you a good day /round? <br />0/5 <br />Overall Fxnerienre: <br />Were the food selections adequate? <br />0/3 <br />Were the beverage selections adequate? <br />0/3 <br />Did the quality (taste) of your meal met your expectations? <br />0/5 <br />Did the portions of the food meet your expectations? <br />0/3 <br />Did the presentation of the food meet your expectations? <br />0/5 <br />Only taking into consideration the food and beverage service and quality in the clubhouse, did the overall value meet <br />your exnertations today? <br />0/5 <br />Total points for this section <br />Page 7 of 8 <br />