City Council Agenda and Packet 2012 02 28 SP

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Quality of Louisville water 1 2 3 4 5 Overall performance of Louisville Public Works Department 1 2 3 4 5 14. How do you rate the quality of trash and recycling services Excellent Good Fair Poor Don't know NA provided by Western Disposal? 1 2 3 4 5 6 15. Overall, how do you rate the quality of services provided by the Excellent Good Fair Poor Don't know City of Louisville? 1 2 3 4 5 16. Have you had any email, in- person or phone contact with an employee of the City of Louisville within the last 12 months (including police, receptionists, planners, library staff, recreation staff or any others)? ❑ No 4 Go to Question #18 ❑ Yes 4 Go to Question #17 17. What was your impression of employees of the City of Louisville in your most recent contact? (Rate each characteristic below.) Excellent Good Fair 2 3 2 3 2 3 2 3 Knowledge 1 Responsiveness 1 Courtesy 1 Overall impression 1 Poor Don't know 4 5 4 5 4 5 4 5 18. In the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Louisville? Once or 3 to 12 13 to 26 More than Never twice times times 26 times Played golf at the Coal Creek Golf Course 1 2 3 4 5 Used the Louisville public library or its services 1 2 3 4 5 Used the Louisville recreation center 1 2 3 4 5 Participated in a City recreation program or activity 1 2 3 4 5 Visited a neighborhood park or City park 1 2 3 4 5 Visited the Louisville Arboretum 1 2 3 4 5 Used the City trail system 1 2 3 4 5 Attended an event, show or activity at the Arts Center 1 2 3 4 5 19. Following is a list of information sources. First, please select how often you use the following sources to gain information about the City of Louisville. Then, tell us what your opinion is of the quality and reliability of the information from that source? Always Frequently Sometimes Never Attend, watch or stream a City Council meeting or other program on cable TV (municipal channel 8) or online 1 2 3 4 Community Update (City Newsletter) 1 2 3 4 The Hometown Weekly 1 2 3 4 The Daily Camera 1 2 3 4 The City of Louisville Web site (www.louisvilleco.gov) 1 2 3 4 The City's Facebook page (www.facebook.com/LouisvilleCO) 1 2 3 4 Excellent Good Fair Poor Don't know 2 3 4 5 2 3 4 5 4 5 3 4 5 , - 4 4 20. Please rate how important, if at all, each of the following aspects of Louisville's character is to you: Very Somewhat Not at all Don't Essential important important important know Coal Creek Golf Course, club house and amenities 1 2 3 4 5 Community events 1 2 3 4 5 Downtown Louisville 1 2 3 4 5 Historic buildings 1 2 3 4 5 Louisville as a walkable /pedestrian- friendly community 1 2 3 4 5 Louisville Historical Museum 1 2 3 4 5 Louisville Public Library 1 2 3 4 6 5 Open space 1 2 3 4 5 2012 Louisville Citizen Survey Page 4 of 6