City Council Minutes 2014 03 04 - Laserfiche WebLink

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City Council Meeting Minutes March 4, 2014 Page 5 of 21 work in the franchise agreement on the customer service standards, which will provide more control on Comcast and make them more accountable. He stated Comcast does not post a bond unless there is a determination of a franchise agreement violation and then the funds are only available to the City if the charges are proven. PUBLIC COMMENTS Alan Sobel, 1408 Kennedy, Louisville, CO expressed his opinion the franchise agreement and customer service standards had a bond process, however they were updated a year ago and now require a bond upon the issuance of a violation complaint. He stated neither the old customer nor new customer service standards are on the City's website and customers had no input on customer standards issues. MOTION: Council member Loo moved to approve Ordinance No. 1659, Series 2014, seconded by Mayor Pro Tern Dalton. Roll call vote was taken. The motion carried by 5-0. Absent: Council members Jasiak and Keany. DISCUSSION/DIRECTION/ACTION — IMPACTS OF SPECIAL EVENTS Mayor Muckle called for a staff presentation. Public Relations Manager Muth stated over the past three to four years Louisville has become a very attractive place to host special events. Our permitting process has been fairly simple and inexpensive, and certain facilities lend themselves very well to hosting events (Steinbaugh Pavilion, Community Park and the Coal Creek Trail). There are clearly a great many positive impacts of hosting events in Louisville, including more guests in town, more visibility, and increased sales tax. However, the influx of events has also brought with it complaints about the negative impacts. Noise, trash and parking are the greatest issues reported. In comparing 2008 permitted events to 2013, staff found the event impacts in downtown have stayed consistent while impacts on the neighbors surrounding Community Park have increased dramatically. Parking has been the primary issue for downtown. This is related to both special events and to the higher number of visitors to downtown generally. Impacts on the neighbors of Community Park appear to be specifically related to special events. There were weeks in 2013 in which neighbors of Community Park were impacted by events with amplified sound (either from the park or from downtown) on Wednesday, Thursday, Friday, Saturday, and Sunday. Additionally, there has been an increase in the number of running events in town. While most of those races are on the Coal Creek Trail, some use City Streets and other parts of the Trail System. Staff estimates 80% of them start or finish in Community Park or in downtown south of Pine Street, affecting the same residents every race. Other complaints received include permitting events that compete with local businesses (food trucks) and allowing events sponsored by one business to use the street in front of