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City of Louisville Programs, Goals, Sub - Programs and Key Indicators <br />Programs <br />Goals <br />Sub - Programs <br />Key Indicators <br />Cultural Services <br />Provide services, facilities and activities that <br />inform, involve, engage and inspire the <br />community and preserve the community <br />heritage. <br />Library Services <br />Good participation; Relevant, <br />accessible materials; <br />Measured satisfaction levels. <br />Museum Services <br />Cultural Arts & Special Events <br />Community Design <br />Sustain an inclusive, family - friendly <br />community with a small -town atmosphere; <br />effective and efficient building services; and <br />effective preservation of the City's historic <br />structures through a voluntary system. <br />Community Design <br />Measured satisfaction levels; <br />Wakability index; Code <br />compliance; Fees reflect <br />costs; Achievement of <br />preservation goals. <br />Development Review <br />Historic Preservation <br />Economic Prosperity <br />Promote a thriving business climate that <br />provides job opportunities, facilitates <br />investment and produces reliable revenue to <br />support city services. <br />Business Retention and Development <br />Vacancy rate; jobs per capita; <br />Resident filled jobs; Sales, <br />construction, and consumer <br />use tax revenue; Building <br />Investment; Economic <br />indicators and trends. <br />Urban Renewal <br />Administration & <br />Support Services <br />Ensure inclusive, responsive, transparent, <br />friendly, fiscally responsible, effective and <br />efficient governance, administration and <br />support. <br />Governance & Administration <br />Measured external and <br />internal satisfaction levels; <br />Participation rates; <br />Comparison to established <br />benchmark performance <br />indicators and <br />accomplishment of <br />contributing projects /goals. <br />Public Information & Involvement <br />City Clerk /Public Records <br />Legal Support <br />Human Resources & Organizational <br />Development <br />Finance, Accounting & Tax Administration <br />Information Technology <br />Sustainability <br />Facilities Maintenance <br />Fleet Maintenance <br />2016 Programs, Goals, Sub - Programs, Key Indicators and 2016Sontributing Projects Page 2 of 2 2/4/2016 <br />